Web-based ticketing system which can be used by an IT helpdesk to log and track support tickets.
Get in touch and we can discuss your requirements and I'll give you a quote.
|Allow your clients to log tickets themselves online|
|Email alerts on ticket updates|
|View tickets by status - All/Open/Closed|
|Assign tickets to helpdesk staff|
|Assign two tier categories to tickets|
|Assign a reporting office to a ticket|
|Build your own custom pdf reports from a range of templates|
|pdf reports with graphs and tables|